New Article on Handling Disputes in Healthcare

This article, just posted under the EADR Header above, represents further evolution in the authors' thought, as well as a more in-depth view of issues and ideas concerning the use of mediation skills in healthcare appropriately, at the right time, and for common purposes. Those purposes, in the authors' opinion, should certainly include serving the delivery of quality healthcare services, facilitating transitions that will result from implementing health reforms, and preserving valuable resources. 

Jeanne Franklin